Specifications include, but are not limited to: The Child and Adolescent Mental Health Division (“CAMHD”) is in need of secure record management and storage services to maintain confidential records. The CONTRACTOR must also provide access to stored records including pickup and delivery services as needed. The work to be performed by the CONTRACTOR shall include the following: Initial pick up of an estimated eight hundred (800) boxes (approx. size 10” x 12” x 15”) of electronic and/or paper records from CAMHD from a storage facility at No Charge. All current storage boxes shall be recoded with the new CONTRACTOR’s inventory control system labels at no charge while providing a cross reference of current Bar Codes in an Excel spread sheet allowing CAMHD to identify location of documents using old and new system if needed. Deliver boxes from storage as requested to CAMHD and Pick up boxes from CAMHD upon completion of review or audit and re-file at storage facility. Pick up additional boxes of electronic and/or paper records from CAMHD as requested to be filed at storage facility. Provide delivery within three (3) business days of requested records according to when the request for records has been received by the CONTRACTOR. Provide rush delivery within one (1) business day in the event of urgent requests by CAMHD. Provide destruction services for Banker’s Boxes that are no longer needed or have met their destroy date as determined by CAMHD. Have a system for accurate tracking of records for ease of retrieval. Be trained and compliant with Health Insurance Portability and Accountability Act of 1996 (HIPAA) requirements. Have hazard protection systems for risk factors such as fire, or water damage. Have adequate security or surveillance of facility to ensure the safety and privacy of CAMHD files.